Booking Policy

To secure your wedding date, a signed bridal contract and £100 deposit of the total invoice are required. Trials are mandatory and take place at Ruby Peacock’s home studio (GU17 0AX)

Minimum Booking Policy

A minimum booking fee of £500 on the wedding day applies. If you do not meet this threshold with services, this minimum booking fee will be added to your bespoke quote. Off peak dates and exclusions apply.

Final numbers of services is required 8 weeks before your wedding day. Any reducations after this time will still be charged and any increases will be at the artist’s discretion

Payment Policy

Your deposit payment must be made via bank transfer at the point of booking. Your trial payment will be due on the date of your trial. The remaining balance payment must be made via bank transfer 7 days before the wedding date. This will be invoiced to you via email one month prior. If payments are not recieved within the due date, I reserve the right to cancel your booking.

Rescheduling & Cancellation Policy

Cancellations must be made six weeks prior to your wedding date or you will be responsible for the full amount of services agreed. Any cancellation will be liable to loss of deposit.

Cancellations by Ruby Peacock due to circumstances including, but not limited to, problems rendering the performance of her obligations and where no other suitable alternative can be given will result in a full refund. No further compensation will be offered. An alternative highly recommended artist may be suggested.

If you wish to reschedule, I will do everything in my power to make the new date of services possible. If the new date cannot be accommodated, the deposit is liable to be lost.